Image of community game room with pool table

FREQUENTLY ASKED QUESTIONS

How is your property different from the competitors?
Woodmont Place at Palmer, the ultimate address for luxury apartments in Lehigh Valley, PA. This sophisticated, vibrant and contemporary community boasts designer kitchens, granite countertops and stainless steel appliances along with sensational amenities such as a sparkling pool with sundeck, fitness center, billiards/game room, and a 19-acre pet-friendly park like setting. Let us welcome you home!

What is your pet policy?
Woodmont Place at Palmer welcomes cats and dogs (a maximum of two pets per apartment). Although we do not have a weight limit, we do however have breed restrictions. The following dog breeds are restricted from the premises: Akita, Tosa Inus, German Shepard, Malamute, Rottweiler, Presa Canario, Fila Brasileiro, Argentine Dogo, Chow Chow, Doberman Pinscher, Dalmation, Shar Pei, Wolf American Staffordshire Terrier, Pit Bull, Great Dane, Bull Mastiff, Siberian Husky or any mix of the above breeds or half breeds are restricted. For more information please contact the Leasing Office as breed restrictions may be subject to change.

Do you allow exotic pets?
We do not allow exotic pets.

Are there any deposits, special fees, or monthly charges to have a pet?
There is a one-time pet fee of $350.00 per pet, and a $40.00 per pet, monthly charge.

How much is the security deposit?
We offer a special $990 reduced security deposit to fully qualified applicants with approved credit. Conditional approvals will require an additional Security Deposit, totaling 1 1/2 months rent, due within 24 hour of approval.

Is my security deposit refundable?
Yes, if there are no damages or any outstanding balance owed on your account.

What is your application fee?
Application fees are $50.00 per person for each applicant 18 years or older residing in the apartment home and, $150.00 for a corporate application.

What if I must break my lease?
If it becomes necessary to terminate your lease early, you are able to do so if the following conditions are met. • 60 days written notice is provided to the onsite office • A liquidated damage fee is paid that is equal to 2 months rent • Return any concessions provided during the lease term • Account is fully satisfied * Detailed information contained in lease

If something needs to be repaired in my apartment, how do I report it?
You may request service by contacting the leasing office or logging onto the resident portal to initiate a service request. To provide the best service, if your request is an emergency maintenance issue, it is best to contact the leasing office directly or the emergency after hours emergency contact line. Emails are not able to be received outside of office hours and on certain holidays.

Do you accept any leases for short terms?
We currently offer 3-14 month lease terms for all applicants. Please contact the leasing office for more information.

When is my rent payment due?
Rent is due on the 1st of each month.

How do I pay my rent?
For your convenience we accept electronic and credit card payments through the Rent Café resident portal, 24 hours a day, 7 days per week. Rent Café also offers an easy to use app that is available to download. Rental payments are not accepted in the Leasing Office.

There is a person who might be staying with me for a while. Is that permitted by the lease? Also, my children live with me in the summer. Do I need to notify your office when they arrive?
Guests are permitted to stay up to 14 days. Any period over 14 days, the guest is considered an occupant and must be added to the lease agreement. Any occupants 18 years or older will need to apply and, be accepted prior to being added to the lease agreement.

Do you have parking within the community?
Yes, we offer ample parking throughout the community. Garages are also available for rent.

I have a motorcycle. Where can I park it?
You are able to park your motorcycle in any available outdoor parking space, or assigned garage space. If you are storing your motorcycle for the winter, we ask that you park it in a space away from the building entrances.

Will you accept my delivery packages for me?
Absolutely - We offer 24/7 resident access to the package concierge service.

What are the hours for the Clubhouse and on-site amenities?
The Clubhouse and on-site amenities are open 24 hours a day, 7 days a week. The pool is typically open from Memorial Day through Labor Day. Please inquire about specific pool hours.

Is grilling allowed in the community?
We offer community grilling facilities for our residents. Due to safety reasons, grilling is not permitted on apartment balconies, patios or other common areas not designated by the community for grilling.

Do you have a Preferred Employer Discount Program?
Yes. Please inquire with your leasing professional to find out if your company qualifies as a Preferred Employer. In addition to qualifying companies, the following employers are recognized as part of the program: The Chamber of Commerce, Municipality or County—Police Officers, Fire Response Team, Emergency Medical Technicians, Teachers and Administrators, Employed Civil Servants and Active or Retired Military Personnel.

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